Privacy Policy – The Chimney Guy

Effective Date: 4/15/2026

1. Introduction

Th Chimney Guy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you contact us, schedule service, or use any of our repair or maintenance services.

 

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, home address, and any details you provide when requesting service.
• Service Information: Photos, videos, or descriptions of the repair issue; appointment history; invoices; and service notes.
• Payment Information: Billing details necessary to process payments (we do not store full credit card numbers).
• Website or Digital Data (if applicable): IP address, browser type, and basic analytics to improve our website.
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3. How We Use Your Information

We use your information to:

• Schedule and complete repair or maintenance services
• Communicate about appointments, estimates, and project updates
• Provide invoices, receipts, and service documentation
• Improve our customer service and operations
• Comply with legal or regulatory requirements

We do not sell or share your personal information with third parties for marketing purposes.

 

4. Information Sharing

We may share your information only with:

• Service technicians or subcontractors involved in your project
• Payment processors to complete transactions
• Insurance or regulatory agencies if required by law

All third parties are required to protect your information and use it only for the services they provide.

 

5. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. This includes secure storage systems, limited employee access, and encrypted communication where applicable.

 

6. Your Rights

You may request to:

• Review the information we have about you
• Update or correct your information
• Request deletion of your information, unless required for legal or service records

To make a request, contact us at:

323-284-8189

                                                      

Email: office.chimneyguy@gmail.com

 

7. Cookies & Website Tracking (If Applicable)

Our website may use cookies or basic analytics tools to improve user experience. You can disable cookies in your browser settings if you prefer.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

 

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

 

The Chimney Guy inc.

Phone: 323-284-8189

 

 Email: office.chimneyguy@gmail.com

 

Address: 2914 ½ Gilroy St. Los Angeles, CA 90039